Privacy policy

AdventureGear.ca Privacy Policy

This privacy policy sets out how AdventureGear.ca uses and protects any information that you give AdventureGear.ca when you use this website.

AdventureGear.ca is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

AdventureGear.ca may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1, 2013.

What we collect

We may collect the following information:

  • name
  • contact information including phone number and email address
  • demographic information such as address, postcode, preferences and interests
  • other information relevant to online purchases of deliverable goods, customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • If you opt in we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use the following cookies:

  • Forms authentication cookie. The forms authentication cookie is used for authenticating registered customers.
  • Customer cookie. The customer cookie is used to identify guest customers.
  • Compare products cookie. The compare products cookie is used to store a list of products for the 'compare products' page
  • Recently viewed products cookie. The recently viewed products cookie is used to store a list of the recently viewed products

Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this website requires cookies to run, therefore if you have disabled your cookies this website will not function.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Please note, this statement excludes third parties required to complete your purchase such as providing shipping information to the courier company.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you contact us at admin@greatadventure.ca and we will provide it within a reasonable time.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.